Terms of Service

Flyingcode provides custom software development, digital product design, branding, hosting, integrations, AI-related services, and related digital consultancy. The exact scope, deliverables, responsibilities, timeline, and commercial terms for each project are defined in the relevant proposal, statement of work, or project agreement.

Unless expressly agreed otherwise in writing, information on our website is general in nature and does not by itself create a binding offer, service commitment, or guaranteed delivery scope.

Project scope is based on what is expressly included in the applicable agreement. Requests for additional work, changes in requirements, or delays in approvals may affect pricing, delivery timelines, and the overall project plan.

Where relevant, we may document changes through change requests, revised proposals, updated estimates, or written confirmation by email or in the project management workflow used for the engagement.

Clients are responsible for providing accurate and timely information, content, approvals, credentials, and feedback necessary for the delivery of the project. Delays caused by missing, late, or incomplete client input may affect delivery dates and project costs.

Clients must also ensure that they have the necessary rights, licences, permissions, and legal authority to provide any content, data, images, trademarks, code, or other materials used in the project.

Flyingcode does not accept work intended to support criminal activity, unlawful conduct, hate-based or racist activity, extremist content, pornography, child exploitation or child sexual abuse material, deceptive practices, or other uses that we reasonably believe are illegal, harmful, abusive, or fundamentally inconsistent with Flyingcode's standards and values.

All content on the Flyingcode website, including text, graphics, branding, images, layouts, and code, is owned by Flyingcode or its licensors and is protected by applicable intellectual property laws.

Unless otherwise agreed in writing, ownership of custom deliverables created specifically for a client transfers only after full payment has been received and only to the extent set out in the relevant project agreement. Unless expressly restricted in writing, Flyingcode may refer to completed work in its portfolio and case studies.

For larger projects, we may require an advance payment before work begins. Unless otherwise stated in the project agreement, any remaining balance must be paid in accordance with the invoicing schedule agreed for the project. For smaller or hourly-based work, payment terms are set out in the relevant quote or invoice.

Unless otherwise agreed in writing, invoices are due within 14 days of issue. We reserve the right to pause work, withhold delivery, suspend access, or delay go-live where payments are overdue.

Either party may suspend or terminate a project in accordance with the terms of the relevant agreement. Where no specific termination clause has been agreed, either party may terminate with reasonable written notice.

Upon termination, the client remains responsible for payment of all work performed, costs incurred, and commitments made up to the effective termination date. We may also retain project files, repositories, staging environments, or credentials until outstanding payment obligations are settled, where permitted by law and contract.

If we reasonably believe that a project, request, account, or use of our services involves unlawful activity or a serious risk of harm, we may refuse the work, suspend access, terminate the engagement immediately, preserve relevant records where appropriate, and report the matter to competent authorities where required or permitted by law.

We perform our services with reasonable skill and care and in accordance with the relevant agreement. However, except where expressly agreed in writing, we do not guarantee uninterrupted availability, error-free operation, or outcomes beyond the agreed scope.

To the maximum extent permitted by applicable law, Flyingcode is not liable for indirect, incidental, special, punitive, or consequential loss, including loss of profit, revenue, business opportunity, or data. Nothing in these terms excludes or limits liability for fraud, wilful misconduct, gross negligence where applicable, death or personal injury caused by negligence, or any liability that cannot lawfully be limited or excluded.